Care First 24 Ltd

Care First 24 Ltd displays exceptional commitment across all key categories of care that lead itself to being considered an excellent provider that delivers outstanding person-centred care. The team created by Lynn James-Wellings, as Managing Director and Registered Manager over the last 3 years consistently treats individuals with utmost dignity, creating an environment where care is personalised and compassionate.

We are a CQC-approved provider of nursing apprenticeships, with a nurse-led provision team that specialises in complex care, rapid response, and PHB care services. In the 3 years since the incorporation of the Care First 24 brand, the team has grown from a team of 4 to a 30-strong office team, a care professional team of 200+ carers, 120 nurses and 80 support workers. There has been a focus on recruit, retain and train, and this is exemplified in our current retention rate exceeding 90%

With a focus on personal development and recruiting the right staff the first time, so they fit the vision and values of Care First, all staff are dedicated to enhancing the lives of those they care for. This is evident through our exemplary service delivery. By listening to the needs of those we serve, we tailor our caregiving approach, resulting in improved well-being and satisfaction.
We also understand we need to be innovative in our delivery; our willingness to explore novel methodologies and adapt our practices has led to improved outcomes and experiences for care recipients.

By aligning our services with organisational core values, we consistently provide holistic care that is compassionate, respectful, and dignified. Our commitment to upholding our values is reflected in every interaction, encouraging an atmosphere of trust and reliability.

Our dedication to dignity, innovation, community engagement, and continuous improvement results in an outstanding level of care that significantly enriches the lives of those we serve.

We offer a range of care solutions, from rapid response to complex care packages, delivered by our fully trained nursing and healthcare professionals. Our care service operates 24 hours a day, 7 days a week. Our dedicated out-of-hours team is always available to assist, and the clinical out-of-hours service ensures your needs are fully supported.

We offer many types of care provision

Complex Pediatric and Adult care provision

Enablement care

Companionship

Bridging Services

Rapid response services

Live-In care

supported living

Our mission is to support individuals to live fulfilling, meaningful lives in safe, nurturing environments that feel like home, reflecting our core values of compassion and respect.

We are proud to be a trusted name in care, offering a personalised approach that empowers independence, promotes dignity, and fosters community involvement, helping individuals feel connected and supported. Our experience and our commitment to compassion, understanding, and person-centred support set us apart.

At Care First 24 Ltd, we don’t just provide care—we create opportunities for individuals to grow, explore, and achieve their potential.
Through our carefully designed developmental pathways, we help individuals build confidence, develop essential life skills, and participate in meaningful activities that contribute to a sense of purpose and belonging.

Our programmes include:
• Daily living and household skills
• Social and communication development
• Vocational and educational support
• Community engagement and leisure activities
• Emotional well-being and relationship building

Every person we support is unique, and so is the journey we take with them. We work closely with individuals, families, and advocates to create support plans that reflect personal goals and aspirations, ensuring tailored care that meets each person's specific needs.